Peak & Pine Escapes

Frequently Asked Questions

WARNING!

The State of Kentucky strongly advises residents and visitors to purchase local or certified, heat treated firewood to avoid moving forest pests that can destroy tree species.

WHAT CAN I EXPECT WHEN I STAY AT A PEAK & PINE ESCAPES PROPERTY?

Each stay is designed to blend comfort with the spirit of adventure that defines the Red River Gorge. You can expect clean, thoughtfully maintained spaces, comfortable furnishings, fully stocked essentials, and a peaceful setting surrounded by nature. Every property is unique—some cozy and rustic, others modern and elevated—but all share the same attention to detail and hospitality we value.

HOW DO I CHECK IN AND OUT?

All of our properties offer self-check-in for convenience and privacy. You’ll receive detailed directions and a door code via email or text before your arrival. Check-in is at 4 p.m. or after, and check-out is 10 a.m. so our cleaning team has time to prepare for the next guests. Early check-in or late check-out may be available upon request and availability, for an extra fee.

ARE PETS ALLOWED?

Some of our properties are pet-friendly, while others are pet-free to accommodate guests with allergies. Please check each listing carefully for its pet policy before booking. For pet-friendly homes, we ask that pets be kept off furniture, crated if left unattended, and cleaned up after outdoors to help us keep the space enjoyable for everyone.

WHAT SHOULD WE BRING WITH US?

We provide all the basics to make your stay comfortable—fresh linens, towels, starter toiletries, and essential kitchen items. You’ll want to bring groceries, specialty seasonings (we provide the basics), personal items, and any outdoor gear if you plan to hike or climb.

Cell service can be limited in parts of the Gorge, so downloading maps before arrival is always a good idea.

If you'd like to arrive to a fully stocked fridge, we offer a convenient grocery shopping service that can be scheduled ahead of time (see grocery delivery service section). Just send us your list and arrival date, and we’ll take care of everything. (A small service fee applies for this optional concierge service.)

Please bring your own firewood. For ecological and safety reasons, only bring firewood from within the state you are visiting, and never transport firewood across state lines.

IS THERE WI-FI OR CELL SERVICE?

Most properties include Wi-Fi (either by utility company or Starlink), but connection strength varies depending on the location’s remoteness. Cell coverage can also be limited in some areas of the Gorge. We encourage guests to see it as part of the experience—an opportunity to disconnect and slow down—but we will always note connectivity details in each property description.

WHAT ARE THE DO'S AND DON'TS DURING OUR STAY?

Do enjoy the peace, explore the trails, and treat the property as if it were your own. Do report any issues right away so we can fix them promptly. Don’t host parties, smoke indoors/near rentals, or leave trash or food outside where it could attract wildlife. Fires should only be built in designated fire pits and fully
extinguished before leaving them unattended. Local firewood can be purchased upon your arrival. (In state only firewood). Firewood can be delivered for a fee (see firewood delivery section) but it must be scheduled in advance. Please enjoy responsibly, if in a community reduce noise after 10pm and before 8 am. Avoid excessive noise when enjoying the outdoors to decrease interference with others enjoyment.

CAN WE HAVE VISITORS OR EXTRA GUESTS?

Each property lists a maximum occupancy for safety and comfort reasons. Additional guests must be approved in advance. Unregistered visitors or parties are not permitted to ensure the quality and security of all our spaces. If an unauthorized event takes place, the reservation may be canceled immediately without refund, and local authorities may be contacted if necessary. We want all guests—and our community—to enjoy a peaceful and safe environment.

WHAT IS YOUR CLEANING PROCESS?

Cleanliness is one of our highest priorities. Every property is thoroughly cleaned and inspected between stays, including sanitizing high-touch areas, laundering all linens, and restocking essentials. We believe a comfortable stay starts with a spotless, well-cared-for space.

WHAT HAPPENS IF SOMETHING BREAKS OR DOESN'T WORK?

We understand that small issues can happen. If something needs attention, please contact us right away using the number or email provided in your welcome guide. We’ll do our best to resolve it quickly so you can continue enjoying your stay.

WHAT ARE SOME NEARBY ATTRACTIONS OR ACTIVITES?

Our properties are perfectly located for exploring the best of Red River Gorge. You’ll be just minutes from popular trails, Natural Bridge State Resort Park, scenic overlooks, waterfalls, and world-class climbing areas including Muir Valley Nature Preserve, Miller Fork Recreational Preserve, and PMRP just to name a few. Local favorites like RedPoint BBQ, Toads Barn and Grill (seasonal), La Cabana, Miguel’s, Hungry Hiker, Skybridge Station, 145 are also close by for great post-adventure meals. Mushroom Grove shopping area is also nearby. For guests looking to elevate their experience, we can help connect you with local climbing
guides. Whether you’re here to hike, climb, paddle, or simply relax, we’re happy to share seasonal recommendations and hidden gems tailored to your interests. If we have not provided something you are interested in, please, message us and we can provide local expertise.

GROCERY DELIVERY SERVICE

Skip the extra trip—arrive to a fully stocked cabin.
Peak & Pine Escapes offers optional grocery delivery so you can start relaxing the moment you
arrive.

✨ How It Works

  1. Send us your grocery list at least 48 hours before check-in.
  2. We shop, pack, and deliver your items directly to your cabin before arrival.
  3. Groceries are neatly placed inside and refrigerated when needed.

📦 Delivery Pricing

Base Service Fee — $25
Covers order handling, communication, coordination, and in-cabin delivery.

🚗 Travel & Labor

Because our cabins vary in distance from the nearest grocery stores, delivery pricing is based on
how far your cabin is from town. Each delivery includes careful shopping, transport, and incabin placement of your groceries.

Cabins within 25 miles (≈ 30 minutes round-trip)

$75 per delivery + cost of groceries at receipt total

Includes:

  • All coordination and order handling
  • Mileage
  • Drive time
  • Up to 30 minutes of shopping
  • In-cabin placement & refrigeration
Cabins 25–40 miles away (≈ 45 minutes round-trip)

$95 per delivery + cost of groceries at receipt total

Includes:

  • All coordination and order handling
  • Mileage
  • Additional drive time
  • Up to 30 minutes of shopping
  • In-cabin placement & refrigeration
Cabins 40–50 miles away (≈ 1 hour round-trip)

$115 per delivery + cost of groceries at receipt total

Includes:

  • All coordination and order handling
  • Mileage
  • Extended drive time
  • Up to 30 minutes of shopping
  • In-cabin placement & refrigeration

🛍 Additional Details

  • Actual grocery cost is billed at the exact receipt amount—no markups.
  • Specialty or large-volume orders may incur extra shopping time billed at $25/hour (in 15-
    minute increments).
  • Holiday delivery may include a small premium due to staff availability.

🌲 Why Guests Love This Service

  • No long grocery runs after a day of travel
  • Perfect for families, late arrivals, and special occasions
  • Arrive to a stocked fridge and pre-chilled beverages
  • Seamless start to your Red River Gorge getaway

FIREWOOD DELIVERY SERVICE

🔥 Make your stay warm, cozy, and effortless with firewood delivered directly to your cabin.

 

Firewood Pricing

Standard Firewood Bundle – $8
(Delivery fee applies)
Approximately 5–7 split logs (about 0.75 cu ft).
Perfect for one evening by the fire.

 

Standard Delivery – $25 Flat Fee
(Plus the cost of bundles)

  • Ideal for same-day or mid-stay orders
  • One delivery fee per order
  • Bundles remain $8 each

 

Pre-Arrival Special – $12 Per Bundle
(No delivery fee when ordered in advance)

  • Available when ordered 48 hours before check-in
  • Firewood is placed neatly by the fire pit or fireplace before you arrive
  • Limit: up to 3 bundles at the pre-arrival rate
  • Additional bundles can be delivered at the standard delivery rate

 

Notes

  • No minimum order

HOW DO I CONTACT PEAK & PINE ESCAPES?

Feel free to call us at our office at (859) 553-1034. You can also e-mail info@peakandpineescapes.com.

PRIVACY POLICY

You can view our privacy policy here.
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